Engineering
Engineering guarantees that our IT infrastructure is continuously renewed and adapted to the changing and increasing requirements. All IT-projects are executed as teamwork and with high quality standards. The business-driven overall IT-strategy provides general guidelines for the tasks performed.
Main activities are: definition of needs, specification, evaluation, planning, implementation and integration.
Operation
Operations guarantees daily business, availability and performance of the systems. All support services are based on simple processes performed by trained employees.
Main activities are: System maintenance, 1st and 2nd level support, setting up of new systems as well as the procurement of components.
